Chop-it-all Axe not appearing in my mail

#1 - July 6, 2013, 8:28 p.m.
Blizzard Post

Hey Arenanet!

This is my 3rd gem purchase and also my first encountering a problem.

I just bought the logging axe and it’s been about 10-15 minutes and I have yet to receive it via mail.

If I remember correctly I think the Molten Pick Axe was instant.

Any assistance would be greatly appreciated.

Thanks!

#6 - July 9, 2013, 4:50 p.m.
Blizzard Post

Ah thanks! I’m gonna go delete them now!

Are you ok now? Just checking.

The problems are a full mailbox and a general delay in delivery. If you haven’t gotten the item in 24 hours, please do submit a ticket!