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China Hackers/ Awareness.

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Menin.5710
#1 - March 19, 2013, 12:43 p.m.
Blizzard Post

Today I received an email that someone from Hefei, China attempted to log into my Arena.net account, however, thankfully they were denied access and I changed my password. I would like to know how this information was obtained? My first thought was keylogger and I thoroughly checked my computer, but I found no risk. I did some research on the IP address and when traced back to the source an abundant of interesting information is found. This IP address is only on 3 ban lists in the world and is known to actively hack multiple US accounts in banking and in games.

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Gaile Gray
#2 - March 19, 2013, 3:14 p.m.
Blizzard Post

If someone tried to authenticate access to your account, something is going on with your game account, email account, or something else where you’ve used a common password. This means that the RMT has access to your password, and the only thing keeping them out is your astute “None shall pass” when you got the authentication request.

And you’re correct, the fact that “they” know your credentials is scary, and it often does point to a Trojan or other malware.

Please change your password to something complex, and use it only for Guild Wars 2. That should help secure your account.

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Gaile Gray
#7 - March 22, 2013, 10:44 a.m.
Blizzard Post
Zaxares.5419:
Notsure.7028:

So ban the IP. If its a known hacker with a provable history then ban his IP. and for every one of these people that you find that you can prove that they are known for hacking and RMT, again keep banning these IP’s.

Or better yet, simply block access to china. In perpetuity. No more Chinese RMT hackers.

Sure. Punish a whole country for the actions of a few. Wouldn’t you be rather peeved if some morons from your country decided to, say, launch a Denial of Service attack on Youtube, and in retaliation, Youtube decided to IP block your entire country from visiting Youtube?

Besides, it’s well known that most hackers use IP spoof software when conducting their activities anyway. IP blocks wouldn’t really do anything to solve the problem.

I think this sort of sums it up, really. Widespread IP bans also affect legitimate players. And most hackers use proxies, so…