Character Stuck Crash

#1 - Sept. 5, 2012, 3:17 p.m.
Blizzard Post

this will be the last time i will ask this. anyone know what this means?

—> Crash <—
Fatal Error: Fatal disk-error (23) on read,
App: Gw2.exe
Pid: 6512
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 15437
When: 2012-09-05T20:12:51Z 2012-09-06T03:12:51+07:00
Uptime: 0 days 0:06:15
Flags: 0

i crashed everytime i logged in with one of my character.
i can play with my other character just fine.

so. any clue?

#3 - Sept. 5, 2012, 3:46 p.m.
Blizzard Post

Hi ReanSean – At this time I would recommend deleting your local.dat file (navigate to Documents\Guild Wars 2) and then run repair. If you’ve never run repair before I’ve provided the steps below for you:

1. Navigate to your Guild Wars 2 installation folder.

2. Right-click on “GW2.exe” and select “Create Shortcut.”

3. Rename this shortcut to “Guild Wars 2 Repair.”

4. Right-click on this shortcut and select “Properties.”

5. Edit the “Target” line to include -repair at the end.

Note: Please make sure -repair is outside of the quotes

Correctly Formatted Example: “C:\Games\Guild Wars 2\GW2.exe” -repair
Incorrectly Formatted Example: “C:\Games\Guild Wars 2\GW2.exe -repair”

6. Once completed, click “Ok” to save your changes.

If you get an error trying to save, your target line may not have the correct format. Please try step 5 again.

7. Double click “Guild Wars 2 Repair” to start the repair process.

Once completed, please try starting Guild Wars 2 again.

#10 - Sept. 6, 2012, 7:10 p.m.
Blizzard Post

Hello, all! Error 23 is a Windows code for “Data error (cyclic redundancy check)”, and it means that the data was corrupted on your hard-drive after it was written.

If you’re receiving this error, I suggest that you try running your manufacturer’s diagnostic utility on your hard-drive to confirm that it’s in good condition.