#5 - Sept. 5, 2012, 5:26 p.m.
Hey everyone, I recently deleted my level 32 Guardian by accident. I wasn’t paying attention and meant to delete a different character. But anyways, this was my main that I’ve been playing since the 3 day headstart and I’d really like to be able to get it back. Is there any way that a restoration (just this once) can be used on my account? I understand that people who got their accounts hacked have account restorations, so could the same tools be applied to my account?
Thanks
People who got hacked are getting their accounts reinstated, not restored. There’s a difference in that those who were hacked are not “rolled back.” Or at least they are not rolled back at the present time. (We will have this sort of functionality at a later date, but if policy carries from Guild Wars to Guild Wars 2, it will be used only for account compromises and not for user errors like deleting a character – where there are two safeguards to prevent accidental deletion – or accidental sales of items, etc.
Account restorations take time to research, for the protection of other players and the economy as a whole, so we are likely to use them only in specific types of incidents. And by the way, a restoration applies to the entire account, not a single character or a specific item.