Character Disconnection Error 3/3

#1 - March 3, 2013, 7:53 p.m.
Blizzard Post

I continue to try and log in to different characters on my account, but at the loading screen for the location they are at it pops up with this error:

“Disconnected. Another client has connected to Guild Wars 2 using this account. Please try again later.
Code =35:5:1:817:101”

The game was working perfectly last night. I’ve tried restarting my computer but that did not help. I also have the authentication email enabled.

#3 - March 7, 2013, 2:53 p.m.
Blizzard Post

Hi NayruDragon – I’d probably recommend contacting support for this issue to ensure that your account isn’t being compromised. I don’t want to jump to conclusions, but to be on the safe side I would highly recommend it.