Character causing mapwide lag

#1 - Sept. 29, 2014, 1:02 p.m.
Blizzard Post

Literally what the title says. After the Feature pack my human warrior (out of 15 chars) causes EVERY map it is in to lag. And this lag AFFECTS EVERYONE. All other characters are fine. Also it’s nothing from MY side, because if it would be that would mean this issue would be with all chars.

I’ve tried to contact support – but they’re not really being helpful. (They miss understood the character causing map-wide lag to having only personal lag issues which would not affect others)

Been confirmed with 40-50 minutes long Tequatls and triple trouble wurms, lots of map jumping – dungeons and as well spvp/wvw.

I’d reguest if one of the Anet staff could log into the EU servers and check this out. (suggested it in support email – got completely ignored)
I would record it but I would need outside help to show how it actually affects a completely random person in the map I’m in, but I don’t have such help at the moment.

What I could do right now – Jump into WvW into EB for an hour to show how it literally affects everyone from Deso, Seafarer, Baruch bay. – And this will affect in a lot of QQ in forums/reddit.

Please I’d request immediate help. As it does not seem to be only me – there is at least 1-2 other people with the same problem but maybe not realizing it themselves.

Edit* http://www.twitch.tv/gw2community/c/5173136 is one of the wurm runs done with the lag explained above.
Edit* This char is also my main that I’ve played couple thousand hours on, crafted stuff (500 AS/WS) and had hundreds of skins aswell, including a small collection of consumables. I have feelings for this character so I refuse to delete it, especially because of something that just went wrong with feature pack and my characters data.

#26 - Sept. 29, 2014, 5:35 p.m.
Blizzard Post

We’re looking into the situation.

#65 - Oct. 1, 2014, 12:18 a.m.
Blizzard Post

Apparently it was a guild related issue – but nothing from my side. Still sounds a bit hilarious and odd and not exactly sure what it was, but oh well. I did get a heroic chest tho .. not that I would really like the skins but at least I got a new armorset unlocked without using gems for it

Hey, I want to personally thank you for tracking down that it was something with your character. I noticed an issue with a map you were in and literally minutes later someone pointed me to your post. I tracked it down to it being an issue with some data in your Guild being out of sync with one of your characters, and it also helped us find that several hundred other Guilds were also affected by this issue. We fixed these other guilds after we fixed yours, which should (hopefully) fix lag issues for hundreds, if not thousands of other players.

This bug has been around for quite some time, so it could have been causing people grief for the past year. It also can be less noticeable for some, and much worse for others (which you found out). Sorry about the inconvenience!

Thanks again,
-Bill

#67 - Oct. 1, 2014, 2:25 a.m.
Blizzard Post

No, the changes we made to fix this were ~10-12 hours after the build went out. The WvW/World Boss large battles are still going to have lag across the entire map, so i don’t expect that to go away, but hopefully improve.

-Bill