Changing IP Addresses

#1 - Aug. 22, 2014, 11:57 a.m.

So I hope this is in the right spot. if not I’m sorry.

For the past three weeks my IP address has been changing and I’m not sure why for two of them.

I had recently moved and so my old IP no longer is connected to my laptop that I had before I moved that I played the game on. This is understandable and I had it log that the new IP address was the one I was on full time now.

However not a week after that my IP address changed again, twice.

I’m wondering what could be causing the game to think that I am on an IP address that shows I’m in the next city.

Gaile Gray

#2 - Aug. 22, 2014, 9:14 p.m.

Don’t worry, Thlydd, this is common with dynamic IPs. I sometimes get a message that I’m logging in from a town about 40 miles north of me. The thing I watch for is a log-in attempt from somewhere pretty distant to me, like a different state and certainly a different country.

You’ll probably be asked to authorize a few times through the authentication system, but with time the system “learns” your range and you’ll probably not be asked too often in the future.

The one drawback to this “dynamic IP” situation is that people may start ignoring the log-in attempt notification e-mails, thinking “Yeah, that’s just my ISP using into a new IP address” but in fact the IP shown is from a totally different location and should be viewed as an attempted account theft.

My advice: Never simply ignore the notification, but read it carefully, consider if you were actually logging in at the time shown, and if that’s the case, you can breathe easy. If that is not the case, consider changing your game and e-mail account passwords and submitting a ticket if you wish for more help.