Changed password "successfully" and still have the old one.

#1 - Oct. 25, 2012, 2:36 p.m.
Blizzard Post

Hi. I just changed my password, and I still have the old password: Didn’t got any error message at password change, all normal.

#2 - Oct. 25, 2012, 2:43 p.m.
Blizzard Post

Do both the new and old passwords work? Or does only the old one work? Could you please try to change again, and if it’s still not changing, post an update?

Thanks for your help.

#10 - Nov. 1, 2012, 2:14 p.m.
Blizzard Post

New one is not working.

I tried to change again and now shows a message about the “password is not available”, “used before”, etc, etc. (Message is in Spanish so cannot tell you exactly; but you must know what I am talking about)

EDIT: So system got password and listed it as “used before”, and didn’t actually changed it.

I understand — so you chose a new password and you’re ok now?