Chances of getting my acount back

#1 - Feb. 24, 2013, 2:07 p.m.
Blizzard Post

my account has been repeatedly hacked since 9/12/12 mostly from china i played from pre lauch till thanksgiving till life got in the way recently my friend started playing again so this morning i logged on and it said i was banned i went to the website and had 5 ips outside of where i live daytona beach fl this is and old email i only use for this game and one other mmo so what r my chances of getting my account back

#6 - Feb. 25, 2013, 11:08 a.m.
Blizzard Post

my account has been repeatedly hacked since 9/12/12 mostly from china i played from pre lauch till thanksgiving till life got in the way recently my friend started playing again so this morning i logged on and it said i was banned i went to the website and had 5 ips outside of where i live daytona beach fl this is and old email i only use for this game and one other mmo so what r my chances of getting my account back

I’m sorry you’re having this problem! I think you should contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post.