CE Account character Xfers

#1 - Sept. 5, 2012, 9:11 a.m.

I have my CE box, but don’t want to open it for the serial code. I totally forgot that this would happen because I used that account mainly for closed beta and early access. I bought a digital copy for this, but have played 50+ hours on the CE account and don’t want to start over. I know it is my fault, but can you guys please move my character(s) to my digital copy? It would mean a lot if you guys cared enough to fix my problem.

I have some characters on my digital copy, but are only lvl 4-6. Should I delete them now so transfer is easier?

GaileGray

#3 - Sept. 5, 2012, 6:19 p.m.

Pringles.5192:
I have my CE box, but don’t want to open it for the serial code. I totally forgot that this would happen because I used that account mainly for closed beta and early access. I bought a digital copy for this, but have played 50+ hours on the CE account and don’t want to start over. I know it is my fault, but can you guys please move my character(s) to my digital copy? It would mean a lot if you guys cared enough to fix my problem.

I have some characters on my digital copy, but are only lvl 4-6. Should I delete them now so transfer is easier?

We cannot transfer characters from one account to another. If you’re playing on a CE Pre-Purchase code, I believe you need to open the box to add the retail key. (Sorry if I’m not understanding the question.)