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Can't start the game.

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Beeamo.4796
#1 - May 30, 2013, 2:04 a.m.
Blizzard Post

So I just bought the game, I downloaded the client and all that. But when I click play my screen goes black and flashes a few times and then… nothing. Has this happened to anybody else? Need a solution!

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Ashley Segovia
#3 - May 30, 2013, 3:37 p.m.
Blizzard Post

Hi Beeamo – If you’re still encountering this issue, I’d like to collect a Game Advisor report so I can look into why you might be experiencing this problem. You can download the Game Advisor application at the link below:

http://us.ncsoft.com/gameadvisor/

Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”