I have Gw2 and just got another account. I bought a digital download version and can’t get it to work. I get messages that it downloaded but I can set it up. Can I get a refund? Please can someone help. Thank you.
I flip between accounts all the time, on a single installation. You simply use the different email address (Account ID; log-in name) and the correct password. If you need assistance, please do contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.
