Can't run "Gw2.exe"

#1 - Sept. 5, 2012, 4:13 p.m.
Blizzard Post

Hi guys
i’m not good at english, then i’ll go to the point.

I’ve played GW2 for 2 week, it dont have any problem.
Until today i “GW2.exe”, it’s crash

Here is a test report

Please help, how can i fix this

#2 - Sept. 5, 2012, 4:58 p.m.
Blizzard Post

Hi KunPun – To start I’d recommend updating your Windows to Service Pack 1. You can do this and download all critical updates by clicking the “Start” button in Windows and typing in “Windows Update.”

Once you’ve done that, I’d recommend updating your video card drivers to the latest version since it appears your current drivers are a couple of years old:
http://www.nvidia.com/object/win7-winvista-64bit-301.42-whql-driver.html

Let me know if this has any affect on the issue!