Can't redeem gem card(25$)

#1 - June 25, 2013, 8 p.m.
Blizzard Post

I purchased a 25$ gem card earlier at target(approx 6pm) and now its 10pm and the store still does not recognize my code. My receipt from target assures me activation within 3 hours or purchase—curious if this is just some problem with my card or if it more of a widespread thing as I see no other threads on it. I have submitted a ticket and am also awaiting a reply to it.

#5 - June 26, 2013, 8:30 a.m.
Blizzard Post

Hey Gonzy,

This will be an issue that you’ll want to open a Customer Support ticket for. We have awesome people who will help you out. Unfortunately, there is nothing that we can do for you here, on the forums. Go talk to them. They’re good people!

And we’re sorry that you’re having trouble with redeeming the code. We most-definitely appreciate you playing and supporting GW2 and I hope that we can get the situation resolved quickly.