Was trying to but a copy for a friend while the game is on sale but it keeps saying to recheck your information and try again. I’ve tried two different computers, 3 credit cards and even a prepaid … I’ve also tried every possibility of formatting for the phone number and a few different emails.
Any ideas?
Was trying to but a copy for a friend while the game is on sale but it keeps saying to recheck your information and try again. I’ve tried two different computers, 3 credit cards and even a prepaid … I’ve also tried every possibility of formatting for the phone number and a few different emails.
Any ideas?
If you were not able to purchase, I encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. We should be able to see the attempted purchases, and it’s possible the team can extend the sale price if there were issues on our side the prevented the purchase. The ticket should take just a couple of minutes (use “General billing question” as the subject) and I believe you will find it is worthwhile to submit one.
