Can't Progress Through Personal Story

#1 - July 28, 2014, 2:09 p.m.
Blizzard Post

Hey guys I’ve recently been doing the personal story and seems to have encountered a bug at “Ossuary of unquiet Undead”. It currently says I have it completed but there is no green marker present to show me where to go next. I also cannot enter the instance again and redo the mission.

I notice something go wrong when the Prince spawned before I destroyed all the urns. After his defeat at my hands it triggered a dialogue scene between me and Trehearne which updated my progress to complete and gave me the option to exit the instance which I did.

I did not receive an reward or a green marker to tell me where to go next after leaving the instance and thus I can no longer make progress in completing the story.

Any advice is greatly appreciated!

#2 - July 28, 2014, 2:34 p.m.
Blizzard Post

What’s your current story step/objective? What do you mean by “updated my progress to complete”? Normally, the end of a story step brings up the splash screen with the rewards.

#5 - July 28, 2014, 2:59 p.m.
Blizzard Post

As IC stated above, try logging out and back in. (Sometimes even changing maps will cause the reward splash to pop up.)