Can't play a specific character

#1 - Sept. 8, 2012, 1:21 p.m.

Once I manage to log in (happens quite rarely), and select my ranger the loading screen for caledon forest won’t load.
I see the circle in the bottom right moving, I don’t see my progression in the area, only the name of it.
I last played this character yesterday but today I couldn’t play it because of the problem and I tried the whole day.
On other characters I can still play.
I transferred a world because I thought it was the high population causing it but the problem still exists in a medium population world.

Ashley Segovia

#3 - Dec. 3, 2012, 3:39 p.m.

Hi Bald and Bold – I would like you to try the following to repair your Guild Wars 2 installation:

1. Navigate to your Guild Wars 2 installation folder.

2. Right-click on “GW2.exe” and select “Create Shortcut.”

3. Rename this shortcut to “Guild Wars 2 Repair.”

4. Right-click on this shortcut and select “Properties.”

5. Edit the “Target” line to include -repair at the end.

Note: Please make sure -repair is outside of the quotes

Correctly Formatted Example: “C:\Games\Guild Wars 2\GW2.exe” -repair
Incorrectly Formatted Example: “C:\Games\Guild Wars 2\GW2.exe -repair”

6. Once completed, click “Ok” to save your changes.

If you get an error trying to save, your target line may not have the correct format. Please try step 5 again.

7. Double click “Guild Wars 2 Repair” to start the repair process.

Once completed, please try starting Guild Wars 2 again.