Can't log into 1 char, no ticket response

#1 - March 2, 2014, 4:15 a.m.
Blizzard Post

I sent in a ticket about this issue on the 25th of Februrary, and I’ve yet to recieve a response. I’ve seen a few posts saying after 72 hours you should post here, so here I am. The ticket ID is 398207.

Basically, I can’t log into my Guardian, as it was last logged out in the Crown Pavilion. I get an instant CTD upon logging in, and everything I’ve tried has failed to fix the issue. I really wanna finish leveling it before the LA event ends, which is why I’m a tad bit impatient.

I get that the ticket system is busy, but I haven’t gotten anything more than an automated response in the past 5 days, and all that said was they received my ticket ;(.

#3 - March 3, 2014, 4:02 p.m.
Blizzard Post

Hi Haker,

It looks like we got back to you on a response today. I want to apologize for the delay but please be assured that the issue is still being looked into.