Can't log in my account!?

#1 - April 1, 2014, 1:04 p.m.

First hello everyone So in the last 1-2 months i just can’t log in my account in the launcher and is just loading until it show me that massage

The game client is unable to gain access to the login server at this time. This is most commonly caused by firewall or router settings, security applications, or connecting through a campus network. For additional support, please visit http://support.guildwars2.com.
Build: 31574
Error Code: 42:0:9001:4170
It’s really annoying that i can’t play i hope someone have solution about the problem

Ashley Segovia

#4 - April 2, 2014, 3:28 p.m.

Hi Tipsy,

First, I’d advise checking for two applications to see if they’re running in the background on your system as they’ve been known to throw this error: Premier Opinion and/or Relevant Knowledge.

If you don’t have either of those, try this:

1. Locate the file “GW2.exe” and right-click it, selecting “Create Shortcut.”
2. Rename this shortcut to “Guild Wars 2 Port Test.”
3. Right-click on this shortcut and select “Properties.”
4. Edit the “Target” line to include /clientport 80 at the end. Note: Please make sure /clientport 80 is outside of the quotes.
— Correctly Formatted Example: “C:\Games\Guild Wars 2\GW2.exe” /clientport 80
— Incorrectly Formatted Example: “C:\Games\Guild Wars 2\GW2.exe /clientport 80”
5. Once completed, click “Ok” to save your changes. If you get an error trying to save, your target line may not have the correct format. Please try Step 4 again.
6. Double click “Guild Wars 2 Port Test” and try connecting again.

Hope this helps!