Blue Tracker

Can't Log In [merged]

Milner.2174

#1 - July 16, 2014, 8:27 p.m.

Hi There

I know there has been a lot of issues with the log-in server, though I’m unsure if this is affecting me. When I input my user and password in the patcher, it comes up with “Guild Wars 2 has encountered an error. Please check your information and try again later”

All my information is correct, and I can log into the forums. I’ve submitted a ticket though I was wondering If i could get a dev reply.

Thanks

Gaile Gray

#7 - July 17, 2014, 1:29 p.m.

As I posted in the Technical Support Sub-forum:

Over the last couple of days, we are aware that there have been connectivity and latency issues. Our team is continuing to investigate the matter.

It generally is not necessary to submit a ticket or make a forum post about such a situation because, due to our careful monitoring of our game servers, we learn of such matters nearly instantly.