can't join tpvp or solo pvp

#1 - July 25, 2014, 3:58 p.m.
Blizzard Post

after i hit join i get this msg for tpvp:
The server was unable to authenticate your gameplay privileges.Please contact customer support to provide them with your registred e-mail address.

and for solo: Please check you internet connection and try again.

can any1 help?

Thank you

#2 - July 25, 2014, 4:22 p.m.
Blizzard Post

Hi there, I would submit a customer support ticket in regards to this issue.

https://help.guildwars2.com/anonymous_requests/new