My friend bought game and downloaded GW2Setup.exe. When he is launching it he have an error like: “Download failed!Please check your internet connection and try again.” How he can download and play the game?
If your installation is stuck at 0% or you are receiving a download failed message, we have found this to usually be attributed to your firewall or security applications, which may be blocking your ability to connect to the ArenaNet servers. We recommend disabling your firewall first and seeing if this fixes the issue.
You may also want to check to make sure that you are running the installation as the administrator.
