Can't create or join a tournament team bug

#1 - Sept. 4, 2012, 7:25 p.m.
Blizzard Post

After the tournament servers went up my and my friend’s tried to create a roster to play in one. They were all able to receive invites and accept, however I was not. I received the invite but when I pressed the “accept” button nothing would happen. The invite would remain on the screen as if nothing was recognized by the server. However both “decline” as well as the close button “x” did work. At this point we came up with the idea to actually have me create the roster. So I tried after they disbanded the team, except another problem occurred. When I clicked “create roster” the server also didn’t recognize that I was hitting it. It would make the “click” sound but would not proceed to the box to let me invite people into the roster. I tried restarting my account, restarting the game, choosing a different character, and even logging my account on another computer. None of those worked. And i know this problem is specifically effecting only me because when I logged into my friend’s account it worked just fine on my computer. Please help Arena net, the ticket time is too long and the patches are not doing anything. I am not getting the full experience I was promised and thus hope to get a respond as soon as possible. Thank you and please help.

#21 - Sept. 10, 2012, 1:56 p.m.
Blizzard Post

Hey everyone, thanks for the reports; we’ve been working on this issue since it started occurring, and we’re getting close to a fix. Thank you for your understanding and patience as we get tournaments up-and-running again!

#29 - Sept. 13, 2012, 6:02 p.m.
Blizzard Post

Hey everyone! The programmers have been hard at work addressing this tournament issue and have made some substantial progress. For those of you whose accounts have been affected by this bug, we’d like to know whether you are still unable to join tournaments or whether the issue has been resolved as of this afternoon. If you are able to get in: wonderful! If you are still not able to enter tournaments, however, please reply to this thread so we can follow up on the issue.

Thanks, and good hunting!