Can't Click NPC's, resources etc

#1 - April 30, 2013, 2:09 a.m.

In the last week or two I have noticed a rather annoying bug regarding the mouse, randomly after playing for a several hours or so I find that I cant click on anything like NPC’s, Mobs or Crafting nodes etc. If I exit the game and log back in again it starts to work again. This is a real annoyance when your in the middle of a dungeon and your the leader as you cant just exit the game to fix the bug as the whole party gets kicked out of the dungeon and you also really cant do the same thing when doing fractals either.
Anyone else game across this issue with the mouse randomly stopping you from clicking on a NPC, Mob or item to target?

Ashley Segovia

#5 - May 2, 2013, 9:26 a.m.

Hi Zoidy – I’m sorry to hear that you’ve been experiencing this issue for so long. If you feel this is a bug, I would highly recommend submitting a bug report though this is the first instance I’ve heard of a player encountering this problem.

That being said, I’d like to collect a Game Advisor report so I can look into why you might be experiencing this issue. You can download the Game Advisor application at the link below:

http://us.ncsoft.com/gameadvisor/

Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”

Ashley Segovia

#10 - May 9, 2013, 8:11 a.m.

Hi Zoidy – I’m sorry to hear that this issue has popped up again. First, have you tried repairing the game client? Secondly, I’d recommend updating your Windows to SP1.

Lastly, I’d recommend running a Windows command called Msconfig to eliminate the possibility of another program interfering with the client.