#1 - Aug. 8, 2014, 9:40 a.m.
Sent support a ticket to change my display name as its my real name and they declined it.. what am I supposed to do now? I really need to change it because its affecting my privacy!
Cant change display name!
#12 - Aug. 8, 2014, 5:46 p.m.
Here is a direct quote from Gaile about changing your display name:
Just to explain further: We cannot fulfill requests to change Display Names upon request unless the Display Name may involve a potential security issue. So “I don’t like that name” or “I misspelled the name” or “I want to get away from former friends” isn’t sufficient reason for the changing of a Display Name.
However, if someone inadvertently used his or her full name as a Display Name — which I sense may be the case here — we’d most likely be able to assist with a change. Please submit a ticket by clicking “Support” at the top of this page and then clicking the “Submit a request” option. Provide as much information as possible in the web form, because that will create a ticket within the support system. You are not required to provide all the information but may leave fields blank when you cannot accurately complete them. The team should be able to help you.
As she stated, it needs to be your full name for them to change it. Since it isn’t, that is why they won’t change it. Having just a first name doesn’t qualify for their change as it doesn’t cause a potential security risk.
Correct.
We get a lot of such requests, and we have a very specific requirements for fulfilling the requests.