can't bypass repair option now

#1 - Sept. 7, 2012, 4:25 p.m.
Blizzard Post

i’ve been dealing with the constant crashing since launch, though it seems to be worse in the last couple days now. a minor headache, but now i’ve crashed and had no option to run the repair or not, it’s a different window and running automatically. this is going to eat up so much time if it tries to do this every crash, which can be frequent. normally i can refuse the repair and lower my settings and get back in. or at the very least play a different character for a bit. but now it’s going to be a major headache if i have to wait for the repair every time. can i get it back to being an option and not a requirement?

#3 - Sept. 7, 2012, 4:45 p.m.
Blizzard Post

Hello, Larken —

From your description it sounds like you’re hitting the “Repairing data archive” dialog (the one that doesn’t look like the pretty launcher). Unfortunately, that dialog means the file-table stored inside of Gw2.dat was corrupted. = (

That repair-process is completely separate from the ‘would you like to repair?’ and ‘-repair’ options. What it’s doing is attempting to salvage what it can of the list of files. It does this by looking at each entry in the table and comparing its checksum against the file’s data on disk. If the entry doesn’t match, that file can’t be recovered and must be re-downloaded.

That code runs at a much lower level than the ‘-repair’ process, and, sadly, it can’t be skipped. If you’re hitting this, I strongly recommend that you run your hard-drive manufacturer’s diagnostic program to ensure that your disk is healthy. You could consider running a memory-diagnostic such as MemTest86+ as an additional sanity-check.