Hello,
I have this issue when try to buy gems:
“We appreciate your continued pucharses. Please contact customer support to confirm your identity before making additional pucharses.”
I agreed with this kind of security, love it. But Im out of gems. xD
I have sent a ticket, but I want to know if someone know how its work.
Thanks,
Alejandro.
Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket — mostly intended for security reasons to establish that you own the account — please read this post and provide as many suggested details as possible to expedite the ticket.
Hi. I’m not sure what’s happening here, but I have seen a few of these comments and I’m suggesting that those impacted should contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.
For tips on what information to provide in a ticket — mostly intended for security reasons to establish that you own the account — please read this post and provide as many suggested details as possible to expedite the ticket.
