cannot log in...

#1 - Oct. 22, 2012, 4:47 p.m.

Hey,

I was on this morning and was suddenly disconnected from the game. Ever since then, I’ve been unable to log back into the game.. It’s not client-side (since.. you know, I’m posting this using the same ISP as I logged into the game earlier with)… so what’s up?

By “unable to log back into the game” I mean: I click log in, but the loading symbol just keeps painting a continuous circle like it is not connecting at all..

Was just wondering if others are having this problem.

EDIT Waiting a bit it did give me “Unable to authenticate your playing privileges” or something like that… followed by “Connection Failed”

I’m a bit concerned unless this is just because the servers are packed from a bunch of people logging in for the Halloween event?

Gaile Gray

#2 - Oct. 22, 2012, 5:22 p.m.

andrew.1798:
Hey,

I was on this morning and was suddenly disconnected from the game. Ever since then, I’ve been unable to log back into the game.. It’s not client-side (since.. you know, I’m posting this using the same ISP as I logged into the game earlier with)… so what’s up?

By “unable to log back into the game” I mean: I click log in, but the loading symbol just keeps painting a continuous circle like it is not connecting at all..

Was just wondering if others are having this problem.

EDIT Waiting a bit it did give me “Unable to authenticate your playing privileges” or something like that… followed by “Connection Failed”

I’m a bit concerned unless this is just because the servers are packed from a bunch of people logging in for the Halloween event?

You could be running into the holiday traffic, but I am concerned about your account. I suggest you contact Support — support.guildwars2.com — and use “Ask a Question” to submit a ticket.