Cannot get on GW

#1 - April 30, 2013, 3:04 p.m.
Blizzard Post

Before the patch, everything was find and perfect now after the patch it’s a wreck.

Whenever I try to launch GW2, the launcher hangs and then crashes. It won’t even give me the full “black screen” that people are posting in their topics…. it just crashes. I can’t get on the game.

Edit: I’ve tried the MSCONFIG way, and it did nothing…

#6 - May 2, 2013, 11:41 a.m.
Blizzard Post

Hi LumAnth – I’d like to collect a Game Advisor report so I can look into why you might be experiencing this crash. You can download the Game Advisor application at the link below:

http://us.ncsoft.com/gameadvisor/

Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”