#1 - June 8, 2014, 5:35 a.m.
i cannot access some of my characters. when i log into them the game freezes..
however i can log onto my low level thief who is in hearts of the mist.
ticket number #666975
cannot access some of my characters
#3 - June 10, 2014, 3:07 p.m.
This is not at all a common experience, but we’ve had instance of this and I feel sure that submitting a ticket will get you the help you need. So please submit a ticket by clicking “Support” at the top of this page, then clicking “Submit a request” in the upper right-hand section of that linked page.