Camera rotation bug

#1 - Sept. 18, 2012, 10:05 p.m.
Blizzard Post

Occasionally after logging rotating the camera with the the mouse will be bugged where it seems to enter the free camera mode and will not reset behind the character correctly. On top of that the camera seems to respond erratically so you cannot manually reposition it.

Anyone else getting this?

Also thank you so much for the mac client! I can’t wait until it is optimized and all the kinks are worked out!

#4 - Sept. 19, 2012, 12:49 a.m.
Blizzard Post

This is a known issue, as described in the stickied thread.

It occurs when using the “Logout” feature. Completely closing the client by using the “Exit to Desktop” option, and restarting the client, should resolve the erratic camera rotation.

Let us know if you are seeing this under different circumstances.

Thanks

#12 - Sept. 24, 2012, 11:54 a.m.
Blizzard Post

Just to clarify, there are two issues here. Haligator, though you quoted this issue:

Dragging the mouse while holding down the left or right mouse buttons in order to change camera or character direction causes the mouse cursor to briefly appear in the middle of the screen.

It sounds like this is what you’re experiencing:

Logging out to the Launcher—either intentionally or due to a network error—and logging directly back in to the game causes mouse movement control functionality to break.

  • If this happens, please quit the application completely and log back in normally.

This describes one of the causes of the camera spinning uncontrollably. As the note mentions, if you encounter this and can’t recover control of the camera, quitting out of the game entirely and starting it back up should solve the problem.

We’re actively seeking to fix both of these issues, but we definitely appreciate your reports of these other causes of the camera spinning!