Camera problems

#1 - Sept. 19, 2012, 9:37 a.m.
Blizzard Post

It was fine until I just logged in about 10 minutes ago. Basically when you hold down the right mouse button to look around your character the camera spasms around and doesn’t focus on where you need it to focus. It’s basically just messed up.

EDIT: That was when I was in a Borderlands WVW map. It’s fine on Eternal Battlegrounds.

#3 - Sept. 19, 2012, 12:39 p.m.
Blizzard Post

This is a known issue, as detailed in the stickied thread. It is caused by using the Logout feature, or the client restarting due to certain errors. If you completely close the client and restart it manually, the camera movement should work correctly.

If you are seeing this under different circumstances, please let us know.

#25 - Dec. 20, 2013, 4:33 p.m.
Blizzard Post

Kioshi is right. While we devise a permanent solution, there is a work-around, and most Mac users are reporting that it solves multiple issues: camera issues, game access/updater issues, even the ability to the use the Gem Store.

I encourage you to read this post for more information and work-around solutions.

Thanks for your patience.