Buying gem error

#1 - Feb. 13, 2013, 4:34 a.m.
Blizzard Post

hey there,i buy gems in game twice using my mastercard then a week or so i try to buy again they say card error.i check my bank acc they do have money i even try diffrent card and even my family card they say denial.please help!

#3 - Feb. 13, 2013, 11:21 a.m.
Blizzard Post

Jimmy, if you could try again, the maintenance is over and I believe you may be able to purchase. If not, please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post.