Buying an account for someone else

#2 - March 14, 2013, 4:44 p.m.

Don Alosi.2401:

Today is my brother’s birthday and I’ve bought an account for him and it looks it’s not working, it’s probably my fault but still…

Here’s my situation:

I, of course, own my own account, today it’s my younger brother’s birthday so I bought him an account, but I used my own email address to register his account as well!

what I’ve got:

*my own GW2 copy, bought by a shop
*my own serial code

*his serial code, sent on my email (which is sadly the same I used for my account)
*his unique user name
*his unique password
*his order number

Just so you know, I did this because we don’t live in the same country anymore (I live in the UK and he’s in Italy) and I wanted to make him a surprise.

What should i do?

The email to which the receipt is sent is not required to be the email address that becomes the log-in (Account ID) name. And indeed, you could not have two accounts with the same Account ID.

So I believe you can simply cut and paste the information he needs, send it to him, and he moves through the registration process. I am intrigued that you have a password, though. That almost sounds as if you registered the account. And perhaps you used a different email address for the store-purchased copy and that would explain how you were able to do that.

If that is the case, the Support Team may be able to help you. So I suggest you contact Support by filing a ticket through the “Ask a Question” tab on that linked page. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket. (You’ll need to establish that you won both accounts, so be prepared to provide account-related information for both, please.)

#4 - March 15, 2013, 10:26 a.m.

I believe this will sort out for you both just fine. Thanks for being such a thoughtful brother. I hope he loves the game (and has a great birthday)!

#6 - March 15, 2013, 11:57 a.m.

White Wolf.3291:

I did the same thing, but I didn’t registered the key yet, because he will registered. My concern is the key becoming invalid. Do I need to registered in a limit time or not?

The code will not become invalid if it is not registered within a certain timeframe. A serial code is a serial code — it will not expire. As long as it was acquired from a legitimate source it’ll be good to go when it is registered.