So, logging in one day earlier this week, received an error of the 122 kind. Which is weird, because I’ve already paid full price for the game 60 dollars (not pre-order but actual pre-purchase). The purchase was of Digital Edition from buy.guildwars2.com. Already registered the serial code. Registered since the 28th of last month to be exact. I’ve been playing just fine since registered and all the sudden it’s a purchase from “unauthorized retailer?” So, https://buy.guildwars2.com/en/ is not a authorized retailer? I thought for sure it’s run by Arenanet. File a support ticket, and the answer I got was:
" Hi,
It doesn’t look like you’ve added the serial code from your retail copy of the game yet. Once you’ve done that, you should be able to access your account.
A Pre-Order is a commitment to purchase Guild Wars 2 through an authorized retailer. Pre-ordering usually involves making a modest deposit. Those who pre-order Guild Wars 2 will be given a special serial code from their retailer that allows them one day of Headstart Access to the game. Your retailer should provide you with another code to register once you purchase the game. If you have not yet received this, you should contact your retailer again. Only your retailer can help you with your purchase.
Once they give you the correct code, go to https://register.guildwars2.com/ and register the code in the same way you did the first code. It will recognize that you already have an account and it will stack this serial code on top of the other one.
Cheers!
NCsoft Account Support"
Of course, trying to RE-register that serial code (I saved my email after purchasing) only gives invalid serial code error. I went to Gamestop and fork out 65 dollars just to be able to post in the forum to rant ;( Its probably not possible to get a refund for the digital edition purchase either, since game has already launched. Basically 125$ for this game.
So, main question is : wtf is the deal with your key distribution system? is buy.guildwars2.com not part of arenanet? Why is the support guy telling me to contact itself? himself? I don’t even.
