Bought a copy of game for wife on 8/29, can't play and no response to ticket

#1 - Sept. 5, 2012, 7:27 a.m.
Blizzard Post

Bought a copy of game for wife on 8/29, we went through the account creation process via a serial purchased from best buy, never got a an account/confirmation email and the trying to reenter serial just says it is already in use. Also, it also never appeared in junk folders etc.

it’s been sitting since 8/29. Please help.

Reference# is 120831-004430

#14 - Sept. 5, 2012, 5:47 p.m.
Blizzard Post

Bought a copy of game for wife on 8/29, we went through the account creation process via a serial purchased from best buy, never got a an account/confirmation email and the trying to reenter serial just says it is already in use. Also, it also never appeared in junk folders etc.

it’s been sitting since 8/29. Please help.

Reference# is 120831-004430

I think it would help if you updated your ticket and added the other information on the post above. The username and the CD key are very helpful, but if you provide more, it’s even better. Thanks!