Blackscreening Mac a cause maybe ?

#1 - Oct. 22, 2012, 1:32 a.m.
Blizzard Post

I have been playing GW2 on Mac under Wine, Bootcamp and the Mac Client.

First my machine specs.

MacPro
OS X 10.6.8
2.66GHz Quad – Core Intel
6Gb Mem
Graphics card ATI Radeon HD4870

OK, now for the blackscreening problem, this would occur sometimes after 10 minutes play at other times an hour or so.

This would happen under the Mac client or WIndows under Bootcamp.

I knocked back all the settings to their lowest and worked my way up through them to try and find something that maybe would cause the blackscreen problem, yesterday I found something.

I upped the Shaders setting from Low to Medium and within about half an hour, bang, blackscreen.

After rebooting I put the shaders setting back to Low and played on for a while with no black screen.

Just thought it was worth a mention.

#3 - Oct. 23, 2012, 8:43 a.m.
Blizzard Post

There is a known issue with Radeon drivers under 10.6 which is why 10.6 is under minimum spec for GW2. The fact that changing your shader quality makes the bug more reproducible means it is very likely this is the bug you are hitting.

I know you later said you are running 10.7, so this may not be the issue. Are you on the latest 10.7.X? It is possible the bug still existed in earlier versions of 10.7.