I am currently and always have been running the Mac Beta client on my Macbook pro running OSX. And since this new update on March31,2013. I haven’t been able to start the game up. I push [PLAY] then a blue tinted window comes up (almost like its trying to open the game) and nothing…I tried hitting [WINDOW]>[Fullscreen] to see if that would change anything, but all it did was give me a black screen with a GW2 cursor..
What do I do to fix this?
Hi Gabriel – I would definitely post this issue in the Mac Subforum for a much quicker reply. If you’re still having this issue, I would like for you to delete both the local.dat and .plist files associated with your Guild Wars 2 instillation. You can do this by following the instructions below (apologies in ahead for the wall-o-text):
Please follow the steps below to locate and delete the local.dat for Guild Wars 2.
1 Click on the “Finder” icon located in your dock or the desktop of your computer to make “Finder” the active program in the finder menu bar.
2 Hold down the “Option” key on your keyboard while clicking “Go” in the finder menu bar. A dropdown will appear.
3 While still holding down the “Option” key, click on “Library” in the “Go” dropdown.
4 Once in the Library folder click on Application Support > Guild Wars 2 > p_drive > User > App Data > Guild Wars 2.
5 Inside the Guild Wars 2 folder you should see a file called “Local.dat”. Move this file to the trash.
Once this is done please follow the instructions below to locate and delete the .plist file.
1 Click on the “Finder” icon located in your dock or the desktop of your computer to make “Finder” the active program in the finder menu bar.
2 Hold down the “Option” key on your keyboard while clicking “Go” in the finder menu bar. A dropdown will appear.
3 While still holding down the “Option” key, click on “Library” in the “Go” dropdown.
4 Once in the Library folder click on Preferences.
5 Inside the preferences folder you should see a file called “com.transgaming.guildwars2.plist”. Move this file to the trash.
Once both files are moved to the trash, please empty the trash and restart your computer.
After your computer has restarted please try to run Guild Wars 2 again.
