Hey Guys,
I’ve been having a problem in my game that whenever I play for around 25 to 30 minutes, my screen goes black and I can’t play anymore. The odd thing is, I see the cursor and I hear the music but my friend told me when I had blackscreened I wan’t moving even when I tried. Could anyone shed some light and help me.
Hi there Razorsharp Blade,
While it might not be related, it looks like you’ve only got about 1.4 GB left of free space on your hard drive which could lead to some issues. I’d recommend freeing up some space on your C: drive or moving the client out on your D : drive. If you decide to move the client, I’d also suggest running a repair on the client afterwards and making sure to run as Admin.
It also looks like you’re connecting through a router. Is it at all possible for you to try bypassing the router altogether and connecting directly to your modem via Ethernet cable?
Doh, you’re right. Second time I’ve done that today. I was originally referring to FuccDogg. Sorry about that Razorsharp Blade! And now a question for you specifically, do you have a crash report that you could attach to the thread or have you created a support ticket at all?
Did you disable the SPI Firewall or have you tried bypassing the router completely? I’d also disable any security software that you may have enabled just in case as well as it seems like a number of things trigger the black screen issue such as the Turbo Boost feature on some CPU’s.
I would definitely send in another support ticket and we can go over everything one on one and see if we can get this resolved for you (again).
I couldn’t tell you how to configure your router exactly since a lot of them have different steps to run through in order to do this, but when you configured your router previously was it the SPI Firewall that you disabled? Additionally, do you have another router you might be able to test out? It sounds like this was the core of your issue so it’s unlikely there may be anything else that could be tried. I know certain router models are more problematic than others such as the Netgear D6300 modem/router combo units.
