The Black Lion Trading post is currently experiencing issues that are causing delays in loading, posting, and delivering of items/gold. We are currently investigating these issues and hope to have them resolved shortly.
Update: We have placed the Black Lion Trading Post into Maintenance mode while we resolve the issues.
Is there any update on fixing this problem? An ETA would be good.
I’m sorry, I do not have an ETA at this time. Please know we are actively focused on correcting this issue. I’ll update this thread when updates are available.
Thanks,
Sarah
I kept on trying to buy Pile of crystalline dust earlier but TP was bugged, so now i opened it and i keep slowly getting a lot of it because of the many times i clicked before that and it keeps draining my gold and i cant retract my bid, any suggestions?
I would suggest you not interact with the Trading Post while it is in Maintenance Mode. The sort of things you’re seeing might balance out after the system is brought back online, but it would be best to wait for an All Clear on the TP being back online.
If you have unintended purchases, you should contact Customer Support and discuss the situation with them. Thanks.
I kept on trying to buy Pile of crystalline dust earlier but TP was bugged, so now i opened it and i keep slowly getting a lot of it because of the many times i clicked before that and it keeps draining my gold and i cant retract my bid, any suggestions?
I would suggest you not interact with the Trading Post while it it in Maintenance Mode. The sort of things you’re seeing might balance out after the system is brought back online, but it would be best to wait for an All Clear on the TP being back online.
i had bought the items before i knew there was a problem as it stands now was told at the time of buying that it had failed because no listing matched my offer not that there was an issue with the tc. Now i have 100G worth of stuff that i did not need because i was told it had failed
Please contact Customer Support so they can look into the matter for you.
They won’t just give your gold because you told what happened. you either need proof. or be less stupid, if the trading post is not responding/ not given anything back. dont keep buying.
i bought 20 crystalline dust and 40 molten cores, i didnt recive them. nothing happend, no gold taken off. But half an hour ago i recieved those items and i dont think i actually paid for those items, or it really must have slipped through without me noticing
It’s very honest of you to let us know that, and helpful, too, because sometimes quirks like that help us resolve an issue. Can you take another peek after the maintenance mode and see if the incoming items and the outbound payments synched up? I’m curious that about and thanks again.
Hey all,
The Trading Post is back online. Loco- get some clothes on
Sorry for the inconvenience, and thanks for your understanding.
~Sarah
Still bugged when selling. Instant ‘Error Attempting to Sell’, just like it was six hours ago when the problem started.
Can buy stuff just fine but can’t sell anything. :<
yeah same problem also, can’t sell. XD
I will report these notes to the team. Thanks for updating us.
Thank you to those who informed us that some users couldn’t sell after this maintenance. We are working towards a resolution to that issue. I’ll update when all stuck sellers are expected to be working.
(Yay, Empathy! I’m happy to hear that.)
At this time users that couldn’t sell (or use mail) should now be resolved. If you find you are still experiencing an issue, please contact our awesome Customer Support team to chat about it.
Thanks all,
Sarah
Same problem still.
Can’t sell and Can’t send Emails to anyone.
Hey there. Since we have the “All Clear” I believe this may be an individual account issue. If you have tried since 1:00 PM Pacific, could you please submit a ticket to Support so that a team member can look into this with you? Thanks.
I tried to enter a guild wars 2 1200 gems card into the BLC but with no luck. This card code was just scratched today but can not redeem on the trading post.
Hi Bane — sorry you’re having trouble. I would suggest that you contact Support so that they can help you sort this out. As far as we’re aware, there are no systemic reasons that the cards would not work, so personal attention will be given to this issue.
