So I don’t know what’s wrong with my Black Lion Trading window. The text is really spread out and it’s incredibly difficult to click anything, on top of the fact that there’s part of the window I can’t get to. I’ve tried changing the size of the interface and the resolution, both to no avail. Any help?
Picture of the problem:
http://i.imgur.com/bDhxuob.png
Hi Phishhy It’s possible this may be caused by outdated Root Certificates on your machine. In an effort to update these I would like for you to follow the steps below:
1. Close out of Guild Wars 2 if you have it running and go to your Documents folder. In the Guild Wars 2 folder you should have a file called Local.dat, delete this file.
2. Download the program from the link below:
http://download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/rootsupd.exe
3. Run the program. You will probably have to click ‘run’ or ‘allow’ a couple times, but after that, nothing will appear.
If you run the program and nothing happens that’s ok, it is as it should be.
4. Open the Game Client and try to access the trading post.
Hope this helps!
Hey guys, for anyone whose still having this problem I would try repairing the client. Aside from this you’ll also want to ensure all video card drivers are updated. Another thing you’ll want to check is to make sure to run the client as Admin when you launch it.
And just for good measure, if you’ve got a lot of background applications enabled, specifically security software, this can conflict with the Black Lion Trading Post as well and I might even suggest running Msconfig to rule these applications out.
Hi Bailey – I’m sorry to hear that the previous suggestions haven’t helped. At this point I think it would be best to create a support ticket so that we can be of further assistance with this issue one on one. This will allow us to better narrow down and pinpoint the cause of the black screen issue you’re experiencing. The thread below should give you some more info in regards to contacting support:
You can expect to hear back from us fairly quickly
