Black lion trading company stole my gems...

#1 - Sept. 6, 2012, 1:52 p.m.
Blizzard Post

I bought like 372 gems for 1 gold and with those gems i bought a mini pet pack. It said up in the left corner that the pack would be delivered to my mail but it didnt. So i just lost 300 gems and dont know what to do…

please help out

#3 - Sept. 6, 2012, 2:03 p.m.
Blizzard Post

Sorry for any delay folks – the system may take some time to send them. If you have not received them by tomorrow morning, please submit a ticket to our support team for assistance. http://en.support.guildwars2.com/

Thank you for your patience!