Hello All,
I’m asking this question in name of a RL friend of mine. For some weird reason and very recently, during the last 2 weeks, he cannot access anything in the Black Lion Trading Company. with that I mean to include trading post, sell, transaction history .. practically anything related to the “o” shortcut. he also tried accessing the menu through the actual NPC, the black lion deliver agent item and selling/buying directly from inventory.
To make things worse I asked him to write up this post himself / make a ticket but for some weirder reason the GW2 website is loading in compatibility mode and he’s having issues logging. (how/where do you make a ticket exactly pls? he did use the in-game help feature but we are not sure if it was a bug report or an actual ticket)
The rest of the game play is fine with no kinks or negative features.
As a side note he did run a cleaner software and updated the usual suspects for completeness sake (jave, flash, directx and so forth, btw OS is windows 7). He also deleted the gw2.tmp and crash.dmp from the installation folder as well as the cache from the appdata\local\temp\gw2* (he did not have the 3 lone files gw2.dat, gw2.exe and gw2.temp which i do have in the same path) we also tried the repair guide shown here (https://help.guildwars2.com/entries/28148006-Repairing-the-Game-Client) to no avail.
Any help suggestions guidance and ideas are welcome and appreciated. since he already missed out on some gem related offers/gems for gold trading cause of this issue.
Thanks.
