Hello, my friends have a problem, we want buy game client but always when we submit pay, page write error: The credit card information you entered was invalid. Please try again.
We try 3 different credit cards and page still write this error message. I ask guys in guild and they have same problem, we are all from Czech Republic and we try Visa and MasterCard.
You guys want to support our game. We want you to support our game. (And thank you for that!) For these issues, please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. I feel sure they will be able to assist you and/or explain what’s going on. It takes just a minute, so please get in touch.
For tips on what information to provide in a ticket — mostly intended for security reasons to establish that you own the account — please read this post and provide as many suggested details as possible to expedite the ticket.
I want to add another note: When I ask the Billing/Payments team about specific issues, they will tell me a few things, but in the end, they are almost always able to make things work, if the credit card is valid (and secure). So DO get in touch.
