Banned Due to Botting

#2 - Nov. 6, 2012, 3:24 p.m.

bumpinben.6247:

I am very frustrated at Arena Net right now. I logged into my account last night (November 5th, 2012) and I found out that I have been banned for botting. I believe this is a mistake since I play extremely fair and I did not break the code of conduct (Which I have read). Can someone at Arena Net please respond to my ticket or tell me what I am doing wrong?

By the way: I realize I am not giving Arena Net the fair amount of time to answer but I also find it unfair that I was banned for no reason.

Ticket Key: 121106-000180

You are correct, you are not giving the team a fair amount of time to respond.

The forum is not intended as a way to “light a fire” under the team, or a way to move your ticket up in the queues. Support is answering quite promtly, and while complicated issues (such as account ownership issues, compromise incidents) can take extra time, in most cases you’ll hear back promptly.

Please be patient and allow the team to help you. Thank you.