Banned account and new serial key

#1 - Nov. 18, 2012, 11:29 a.m.
Blizzard Post

Hey Gaile, I’m waiting over one week for answer, my account was banned beacause of fraud payment, not my fault at all, I just bought key from seller, I got new serial key and just waiting for response if I can get back my old account, I’M BEGGING FOR ANSWER…

#9 - Nov. 20, 2012, 2:53 p.m.
Blizzard Post

Would be nice to play with someone from the forums Or at least chat every now and than or sth ^^.
Im now at day 23 … i think .. i los ttrack a litte 28th was my first support ticket.

Im not sure i will get my Account / Progress back. But I will wait with any purchase until i know.

I just lit a fire under more than one chair about this one. I believe you will hear today. If not, I have more matches and some very hot candles.

#25 - Nov. 21, 2012, 10:40 a.m.
Blizzard Post

@Leira: If you have a wrong area serial (as your posts suggest to me), you should claim your money back from your first seller. Then you should buy a European serial and you should apply this new one.
But I would suggest, that you ask exact proceedings or recommendations via your support ticket. Makes no sense to do something and it will not work out.
Viel Glück und Erfolg!

This is correct. If you acquired a code from the wrong region, you may not be able to register it, so please do be sure to get the proper code.