Bank tab extension

#1 - July 27, 2013, 2:51 a.m.
Blizzard Post

Why it’s still able to buy if I have already maximum slots?
Why it sells in the BT if anyone can expand their bank from the bank window?

I’ve bought Bank tab expansion and can not expand my bank. Why?
So, return my gems or add to me extra bank slot. Second will be better.

thanks.

#2 - July 30, 2013, 10:45 a.m.
Blizzard Post

Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket — mostly intended for security reasons to establish that you own the account — please read this post and provide as many suggested details as possible to expedite the ticket.