Bank Tab Extension bought but not delivered

#1 - Feb. 26, 2013, 7:27 a.m.
Blizzard Post

Good day, kind sirs and ladies of ArenaNet.

Hope I’m posting this into the right part of the forum:

I have recently bought a Bank Tab Extension via the Gem-Shop, but it has never been added to my account. The gems, however, have been deducted and the Bank Tab Extension does indeed show up in my list of recently purchased items.

Could you please look into this?

#4 - Feb. 26, 2013, 8:50 a.m.
Blizzard Post

Since the issue has been solved, this thread is closed. Thank you for your support.