#1 - April 24, 2014, 4:51 a.m.
Logging in from Singapore but the authentication email shows that I am logging in from Hong Kong. My ISP has confirmed that my IP address is correct. Is this something I should be worried about?
Authentication Shows Incorrect Location
#3 - April 24, 2014, 7:14 a.m.
Logging in from Singapore but the authentication email shows that I am logging in from Hong Kong. My ISP has confirmed that my IP address is correct. Is this something I should be worried about?
It really depends on where your ISP’s latest IP relay is, it is possible that it is in Hong Kong.
Obviously I only say it is possible due to your geolocation, you can always click the “remove” button next to the authenticated location on this page https://account.guildwars2.com/account/security and then log in again.
Hope this helps.
#4 - April 24, 2014, 1:58 p.m.
Logging in from Singapore but the authentication email shows that I am logging in from Hong Kong. My ISP has confirmed that my IP address is correct. Is this something I should be worried about?
With confirmation form your ISP — which you were very wise to obtain! — you should be just fine. You can force re-authentication authorization if you desire, but this is not uncommon. I sometimes show as “logging in” from a location 100 miles away. And one player in England, through his ISP’s use of various IP addresses, showed he was “logging in from England, Scotland, and Wales.”