#1 - Sept. 21, 2013, 5:58 p.m.
Have been waiting a good long while to receive my authentication email, it’s about the fourth attempt now. After a while the log in screen sends me a message saying it can’t connect. Any ideas?
Authentication Issues - 23 September (resolved)
#6 - Sept. 23, 2013, 1:13 p.m.
Hello. Our email provider for the authentication emails had an outage this morning (Pacific time). The issue resolved about 9:30 AM Pacific.
Could you please try again and let us know if you’re still having issues? Thank you.
#9 - Sept. 23, 2013, 6:55 p.m.
hi dev, i still have the email issue for my second account, “random.6250”, cant log in
If you cannot access the game, please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.
For tips on what information to provide in a ticket — mostly intended for security reasons to establish that you own the account — please read this post and provide as many suggested details as possible to expedite the ticket.